A solo female traveller says she booked a hotel through Qantas and, upon arriving at night to check in, found the property did not match how it was advertised. According to reports from Sydney Morning Herald, The Age (Melbourne) and Brisbane Times, the traveller described arriving to find the hotel presented differently than expected, including that the building used a different name than the one she said she saw in the booking information. The articles frame the experience as one where the traveller felt unsafe after discovering the mismatch. The coverage across outlets focuses on the alleged discrepancy between the hotel’s advertised details and the actual property she encountered on arrival, and highlights that the issue occurred during the check-in process at night. The reports do not add further confirmed details about the cause of the differences or any specific response from Qantas or the accommodation provider in the excerpts provided. Overall, the stories present the same account of a booking through Qantas leading to a hotel that appeared different, with a name change, when the traveller arrived to stay.