Zenith Bank confirms that it suffered a cyberattack in which hackers accessed limited customer information. In communications to customers, the bank says the incident involved data such as customers’ email addresses and phone numbers, and it describes the event as part of a wider global pattern of cyberattacks affecting organisations across multiple sectors. Zenith Bank states that customers’ funds remain safe and that its banking services and digital channels continue to operate normally. The bank says it has activated its incident response protocols immediately after the breach was detected and that it is investigating the incident. As a precaution, it advises customers to remain alert to phishing attempts through emails, text messages, or phone calls, and to avoid disclosing passwords, PINs, one-time passwords (OTPs), or other security credentials to anyone. The reports also note that the attack follows similar cybersecurity concerns involving Nigerian banks, including a previous incident reported by Guaranty Trust Bank, and comes after warnings from Nigeria’s central bank about fraud messages aimed at compromising personal accounts.
Zenith Bank confirms cyberattack, says hackers accessed limited customer information
Zenith Bank confirms that it suffered a cyberattack in which hackers accessed limited customer information. In communications to customers, the bank says the incident involved data such as customers’...
- Zenith Bank confirms a cyberattack and says it accessed limited customer information.
- The bank says the exposed data includes email addresses and phone numbers.
- Zenith states banking services and digital channels remain secure and operational, and customer funds are safe.
- The bank says it activates incident response procedures and is investigating the incident.
- Customers are advised to watch for phishing and never share passwords, PINs, or OTPs.
Zenith Bank confirms a cyberattack that accessed limited customer information, assuring that funds remain safe. Customers advised to stay alert against phishing.
3 hours agoHackers have hit the database of Zenith Bank, one of Nigeria’s largest financial institutions, stealing customers’ information. Zenith confirmed the attack in an email to customers on Tuesday. The bank said the hackers accessed limited customer information, “including email addresses and phone numbers, during a cyberattack that forms part of a broader global attack on organisations across different sectors”. The lender stressed that the incident involved only limited customer information, adding that its banking services and digital channels remain secure and fully operational. The bank said it is investigating the attack, noting that its incident response protocols and other cybersecurity measures were immediately activated after the breach was discovered. “As a precaution, we encourage our customers to remain vigilant against phishing emails, text messages, or phone calls, and to never disclose their password, PIN, One-Time Password (OTP), or other security credentials to anyone,” the bank said. Zenith Bank said it remains committed to protecting customers’ information and thanked them for their continued trust, adding that investigations into the incident are ongoing. In August 2024, Guaranty Trust Bank (GTB) reported experiencing a similar incident. The commercial bank said there were attempts to compromise its website domain, but customers’ data was not affected. The latest attack comes months after the Central Bank of Nigeria (CBN) warned the public of cyber hack attempts to gain access to personal accounts of Nigerians. The CBN said the hackers were circulating fraudulent messages and emails falsely claiming to originate from the bank. According to the financial regulator, there were misleading messages circulating, designed to deceive Nigerians and compromise their personal information. The regulator said the fake communications, which include emails and online messages, often prompt recipients to click suspicious links while spreading false claims about the bank’s leadership, licensing activities, and policy decisions.
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