The Nigeria Immigration Service (NIS) says passport services across the country are not suspended. In a statement posted on X, the NIS responds to public concerns following the relocation and migration of additional passport branches to the Central Personalisation Centre. The service says the move is a strategic administrative enhancement intended to improve passport production processes and strengthen security.

According to the NIS, passport-related activities continue, including biometric enrollment, while production is centralised at the designated centre. The NIS position is that the operational changes relate to how passports are produced rather than a halt in service delivery. Both reports describe the NIS as reassuring Nigerians that there is no pause in passport issuance processes, even as more branches are incorporated into the central production arrangement.

No alternative or contrary official claim is presented in the reports. The NIS message focuses on continuity of service and explains that the migration is aimed at administrative and security improvements.