Goldman Sachs’ chief India economist says broad adoption of artificial intelligence is unlikely to cause widespread job losses in India, while disruption is more likely in specific parts of the workforce. In remarks to Bloomberg Television, Santanu Sengupta links the muted overall impact to the structure of employment, with many workers in physical or mechanical roles.
Sengupta says construction and retail together make up around 40% of India’s workforce and are currently less exposed to AI-driven substitution. He adds that the services sector faces greater risk, with possible substitution pressures in areas such as postal and telecommunications services and IT roles including call centres. Other services—particularly parts of finance, healthcare, education and business services—could benefit from AI adoption.
On the outlook, Goldman Sachs estimates a carefully sequenced AI rollout could lift productivity by about 0.4 percentage points over a 10-year period, with productivity gains potentially offsetting job risks over a shorter five-year horizon. The broader discussion also touches on the resilience of India’s economy and expectations for the Reserve Bank of India’s potential rate increases depending on core inflation.