The Institute of Banking Personnel Selection (IBPS) is accepting online applications for 11,403 Customer Service Associate vacancies under CRP CSA-XVI. The application window closes on August 21, 2026, at 11:59 pm, and the deadline for paying the application fee is also August 21.

Candidates pay different fees based on category. General, OBC and EWS applicants pay Rs 850, while SC, ST, PwBD and EXS candidates pay Rs 175. Applicants are required to submit documents including educational details and identity-related uploads such as a photograph, signature, thumb impression, and a handwritten declaration.

Both outlets note that the preliminary exam is scheduled for October 10 and 11. While NDTV also mentions checking a correction window and exam dates (including likely subsequent stages), Times of India focuses on eligibility-related information such as required uploads and the stated fee structure for the application process.