A set of newspaper opinion pieces uses a scenario in a crowded lift—where the writer is asked about “Botox”—to argue that some workplaces overemphasise appearance or superficial fixes while neglecting core, human-centered skills. The authors say they provide value through office banter, one-on-one communication, and direct phone conversations with people.

Across the outlets, the articles present a similar view that management decisions often focus on the “wrong” priorities. While each piece is written in the same tone and refers to the same workplace example, they do not provide new reporting on any specific company or event. Instead, they use the anecdote as a metaphor for broader organisational choices, contrasting human interaction and judgement with more automated or “greener” alternatives.

The emphasis differs slightly by outlet in wording and framing, but all describe the writer’s workplace role as reliant on human contact and responsiveness, and all characterise current leadership directions as misaligned with what they see as most effective at work.