Gregg Wallace apologises after some customers say they paid for personalised fitness coaching classes that he was no longer providing. Multiple reports say the affected subscribers had been paying up to £150 per month for coaching access.
The outlets describe Wallace’s response as an apology to “superfans,” indicating he acknowledges their frustration over the gap between what subscribers expected and what they were receiving. The reports focus on the subscription arrangement and the fact that Wallace was not delivering the personalised coaching during the period in question.
Both sources align on the central points: Wallace makes an apology, the customers paid monthly fees described as up to £150, and the complaint centres on the coaching service not being delivered as advertised. However, the available information in the provided excerpts does not specify the duration of the disruption, whether refunds or alternative arrangements are offered, or what reason Wallace gives for stopping the classes.
