Experts say more Australians are using AI tools to seek medical advice and self-diagnose concerns, despite limitations in what the technology can do. Sources note that AI systems do not have the ability to “see, listen, or touch” and therefore cannot perform clinical examinations in the way a clinician can.

The articles frame self-diagnosis as a growing behaviour, driven by convenience and the availability of AI-based information. They also highlight that while AI may help people find relevant information, it cannot replace professional assessment, particularly when symptoms require examination or testing. The outlets align on the core point that AI’s role is limited to information gathering rather than diagnosis through direct patient interaction.

Both reports focus on the motivations behind use, but neither provides a detailed comparison of specific companies or statistics within the shared excerpts. Overall, they present a common message: people are turning to AI for health queries more often, and experts caution that the technology has inherent clinical constraints.