Airtel Business launches “IQ Gateway,” a platform aimed at protecting enterprises from cybercrime and unexpected billing spikes tied to messaging fraud. The company presents it as a telco-grade communications layer that gives businesses visibility into delivery performance while reducing risks such as bot-driven OTP abuse.
Across the reports, IQ Gateway is described as integrating multiple communication channels—SMS, WhatsApp, RCS, and voice—along with number verification. The platform uses network intelligence for fraud scoring (including Airtel IQ Verify) and features such as “Silent Authentication” intended to reduce reliance on OTP SMS for SIM-based logins. It also includes capabilities mentioned as automatic DLT integration and intelligent multi-channel routing.
Outlets also note operational and deployment details. One report highlights flexible integration options, including on-premises setup or hosting on Airtel’s cloud as SaaS. Another says the service supports template and workflow management and is built to simplify fragmented communication stacks and limited delivery visibility. Times of India adds that the platform follows regulatory standards, is expected to move beyond trials into a nationwide rollout, and will be showcased at the India Mobile Congress.
No sources provide independent testing results or quantified performance metrics; the descriptions are based on company announcements and filings.
