Kelly Clarkson says she was left “mortified” after an awkward experience at a Brooklyn store while trying to shop. She claims a shop assistant treated her as if she could not afford the items she wanted to try on, likening the encounter to the treatment of Julia Roberts’ character in the 1990 film “Pretty Woman.”

Across outlets, Clarkson’s central claim is that she was judged by appearance rather than welcomed as a customer. Fox News reports she “slams” the store over what she describes as discriminatory treatment. The New York Post adds that Clarkson portrays her frustration more directly, including her reaction to how she was spoken to. The Mirror similarly frames the story around Clarkson’s account that she felt humiliated during the in-store interaction, with the “Pretty Woman” comparison used to describe what she experienced.