Pop singer Kelly Clarkson says a Brooklyn novelty store treated her as if she “couldn’t afford” items she wanted, drawing comparisons to the “Pretty Woman” scene where Julia Roberts’ character is judged for being unable to pay. Clarkson describes the moment as a shopping snub and says she “just lost a huge sale,” posting about the encounter on X.

Art of Play, the store involved, responds that the backlash is “surreal” and says the specific product Clarkson requested was “one-of-a-kind” and not actually for sale. Several outlets report the store also points to customer feedback and addresses the claim that she was singled out because of who she is. Other coverage focuses on Clarkson’s description of the staff’s behavior and the way her comments spread online, prompting public scrutiny of the store’s customer service.