Sony is telling owners of the Xperia 10 VI that the midrange phone will not receive Android 17, despite a earlier pledge of three major OS upgrades. The change is reflected in a notice posted on Sony’s UK support site, as reported by multiple outlets.

Launched with Android 14 and a Qualcomm Snapdragon 6 Gen 1 chipset, the Xperia 10 VI was marketed in a way that implied Android 17 would be included as part of three major Android updates. Sony now cites “limitations related to the device’s storage configuration,” saying it conducted a detailed technical assessment and concluded the Xperia 10 VI would not provide an “adequate” upgrade experience for Android 17. Other coverage focuses on how the decision breaks the update promise for a relatively new device, while noting that Sony does not appear to be offering a workaround in the notice.