VicRoads says it remains unable to fully resolve problems affecting motorists after an IT system upgrade causes ongoing website and service disruptions. Multiple outlets report that for nearly a week, drivers cannot complete key online tasks, including registering new vehicles and booking driving tests. The disruption follows a crash or failure of VicRoads’ online portal after the upgrade, leaving users unable to access services normally provided through the site.
The ABC reports VicRoads’ chief has issued an apology for the extended outages and the impact on customers. Other coverage in Melbourne, Sydney and Brisbane describes continued public frustration as the disruption continues, with motorists waiting for functionality to return. The reports do not indicate a specific cause beyond the failed upgrade, nor do they provide confirmation of when services will be fully restored. Overall, the accounts agree that the outages are technological and sustained, and that VicRoads is communicating apologies while attempting to fix the issues affecting online registrations and test bookings.
