Jersey Mike’s is named America’s favorite quick-service restaurant chain after taking the top position in the 2026 American Customer Satisfaction Index (ACSI). Multiple outlets report that Jersey Mike’s dethrones Chick-fil-A, which had held the ranking’s leading spot for about a decade. The ACSI is presented as one of the most closely watched measures of customer satisfaction in fast food. Coverage emphasizes that this is the first new quick-service leader in the ranking in roughly ten years. Jersey Mike’s is cited for earning praise tied to areas including freshness, menu variety, and perceived value, according to the available summaries. Chick-fil-A’s long run is described as ending with this year’s results. While the sources focus on the change at the top and the duration of Chick-fil-A’s previous leadership, they do not add detailed methodology or specific scoring figures in the provided text. Overall, the reports agree that the ACSI results mark a shift in customer satisfaction leadership within the U.S. fast-food sector.