A tribunal has upheld Aer Lingus’s decision to sack a senior flight attendant following a dispute involving passenger access to the onboard toilet. The case is considered at the Workplace Relations Commission (WRC), which hears that a complaint was made to the airline after an incident on a flight on 9 April 2024. According to reports, the attendant refused to allow another passenger to use the bathroom until the passenger became distressed and was reduced to tears. Colleagues described the conduct as an abuse of power, and the matter was presented to the WRC as unfair dismissal. The WRC decision finds that the dismissal was not unfair. The tribunal also considers the passenger’s complaint to Aer Lingus, which was described in coverage as critical of the attendant’s treatment of another passenger. The ruling means the attendant does not succeed in challenging the sacking. The reports reflect consistent accounts from multiple outlets: a bathroom access dispute, an internal complaint, and a WRC outcome upholding Aer Lingus’s action.