A complaint about the conduct of a senior Aer Lingus flight attendant is ruled against in a workplace case. The matter is heard at the Workplace Relations Commission (WRC) following the attendant’s dismissal over an incident on a flight on April 9, 2024. Multiple reports say the dispute concerned access to the onboard toilet, with colleagues and the airline alleging the attendant refused to allow a passenger to use the bathroom until the passenger became distressed. Irish Mirror and RTE report that a passenger made a complaint to Aer Lingus during or after the flight, criticising the attendant’s treatment of another passenger. Irish Independent reports that the attendant brings a claim against the dismissal and that his dismissal is not upheld. The tribunal decision supports Aer Lingus’s position that the sacking was fair, meaning the attendant’s challenge is rejected. The case centres on whether the airline acted appropriately in response to the alleged refusal to provide bathroom access and the circumstances described by the complainant and other accounts presented to the WRC.