Ford states that it made changes intended to improve processes by incorporating AI and reducing reliance on some human roles, but says the approach “backfired badly.” In the account reported by The Independent, Ford acknowledges it did not sufficiently weigh the experience of its most knowledgeable engineers when making those decisions. The report quotes the automaker emphasizing that more attention should have been given to lessons and practical knowledge held by experienced staff before implementing AI-driven changes. Hacker News does not provide additional reporting details in the supplied material, but instead points to user discussion around the same claim and framing. Across the available sources, the core message is that Ford trialed or adopted an AI-influenced approach while also cutting or sacking some human positions, and later determined that the outcome was worse than expected. Ford now frames the situation as a cautionary example, indicating it is adjusting how it balances AI tools with expert human experience. The supplied excerpts do not specify timelines, the specific AI systems used, or the exact operational areas affected.