A customer in the UK says a car hire firm charges him £156 for “animal hair” left on vehicle seats, despite his claim that he does not have a pet. According to the account, he and his wife pick up a rental vehicle near their home in Birmingham at Easter and use it to travel to visit his mother in Lincolnshire, about 100 miles away. The reporting describes the customer’s dispute with the hire company over a cleaning charge tied to alleged animal hair in the vehicle. The available excerpts do not provide details on how the hair was identified, whether the company inspected the car before or after the rental, or what evidence was provided. They also do not include the company’s response or any outcome of the dispute. The story centers on the customer’s contention that the charge is unjustified because he says he had no pet access to the vehicle during the rental period.
Car hire customer disputes £156 animal hair cleaning charge
A customer in the UK says a car hire firm charges him £156 for “animal hair” left on vehicle seats, despite his claim that he does not have a pet. According to the account, he and his wife pick up a r...
- A UK customer says he is charged £156 by a car hire firm for alleged animal hair on the seats.
- The customer claims he does not have a pet.
- He and his wife rent a vehicle near Birmingham at Easter to visit his mother in Lincolnshire.
- The trip mentioned is about 100 miles.
- The excerpts do not include the car hire company’s stated position or the dispute’s resolution.
At Easter, my wife and I picked up a vehicle near our home in Birmingham to visit my mother who lives 100 miles away in Lincolnshire.
6 hours agoAt Easter, my wife and I picked up a vehicle near our home in Birmingham to visit my mother who lives 100 miles away in Lincolnshire.
6 hours ago
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