DoorDash reports an issue affecting its online-ordering platform on Tuesday morning, drawing reports from thousands of users across the United States. According to one outlet, more than 36,000 users reported problems at the peak of the disruption. The company acknowledges the outage in public updates, describing it as a platform “issue” that impacts customers. After the disruption, DoorDash says the problem is resolved and that it is working to address any orders that may have been affected, as well as issues for Dashers, the couriers who complete deliveries. The reports and company statements indicate that the outage occurs during the morning hours and is later brought under control within the same day. While users experience service disruptions, DoorDash’s subsequent messaging focuses on restoration of the platform and follow-up handling for transactions and delivery operations potentially impacted during the outage.
DoorDash reports outage affecting online ordering, later says service is restored
DoorDash reports an issue affecting its online-ordering platform on Tuesday morning, drawing reports from thousands of users across the United States. According to one outlet, more than 36,000 users r...
- DoorDash acknowledges an “issue” with its online-ordering platform on Tuesday morning.
- User reports indicate a widespread disruption during the morning hours.
- One report cites more than 36,000 users reporting issues at the peak.
- DoorDash later says the problem is resolved.
- DoorDash says it is working to address any affected orders and Dashers.
Food delivery platform DoorDash experienced a widespread outage on Tuesday morning, with more than 36,000 users reporting issues at the peak of the disruption. The company later confirmed that the problem had been resolved and said it was working to address any affected orders and Dashers.
2 months agoDoorDash acknowledged an “issue” with its online-ordering platform that was affecting customers on Tuesday morning.
2 months ago
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